Service Policy

EmplooyX helps businesses record employees, working days and hours, wages and advances, daily expenses and offers, and turn them into reports and PDFs. It runs in the browser and can be installed on phones and computers as an app.

Business accounts are not created through public sign-up. The EmplooyX team sets up each business account and provides the owner's login. After first sign-in, a short setup guides the owner through the business profile and settings.

A business account may start with a trial that ends on a set date, shown in the app. From that date, access to business data is paused and a notice explains how to continue. Data is not deleted when a trial ends and becomes available again once access is renewed.

• Employee limit — the maximum number of active employees. Deleted employees do not count.
• Offer limit — the maximum number of offers that can be created.
• Trial expiry — the date access pauses unless renewed.

The limits that apply to your account are shown in the app. Limits are enforced by the system and can be changed by contacting EmplooyX.

For help, account changes or questions, contact us by email at the address below. Please include your business name and a description of the issue. We respond as soon as reasonably possible.

We aim to keep EmplooyX available at all times but cannot guarantee 100% uptime. Short interruptions may occur because of technical issues, infrastructure problems or events outside our control.

Maintenance and technical updates are occasionally required to keep the service secure and reliable. We try to keep interruptions short and to perform them at quiet times.

Customers are responsible for keeping login details safe, for the people they let use the account, and for the accuracy and lawfulness of the information they enter, including employee data. Uploaded images must relate to your business.

EmplooyX continues to evolve. Features may be added, improved or changed over time. Where a change materially affects how you use the service, we will aim to inform you in advance.

Access may be temporarily restricted for reasons such as:

• security concerns;
• abuse or misuse of the service;
• violation of the Terms of Service;
• an expired trial or plan;
• other legitimate operational reasons.

The account owner can export business data and delete the account from Settings at any time. To end a plan or contract, contact EmplooyX. Any contract-specific terms agreed with you also apply.

For service-related questions or support requests, please contact Xoolve through the official Xoolve website.

The Xoolve website contains the relevant company information and contact details: xoolve.com